Written and Verbal Communication styles
Thai culture is extremely indirect. The word “no” is rarely heard in business transactions and social encounters. The Thai people prefer you to imply or suggest your point rather than directly state it. Messages are often circular, as the main points of a presentation may not always be outlined in a linear fashion. Verbal communication traditions rely heavily on hierarchy and relationships. Formality is required when speaking to a boss or an elder, although not as important when conversing with a colleague, peer, or friend.
“Yes” does not always mean yes. Always double check that they meant yes. The Thai word for YES (I agree) is “Chai”’. However, the polite form “Khrap” (for men) or “Kha” (for women) is often also translation into YES. The YES in this case is best translated in a polite YES, I follow you. To avoid confusion, it is best to specifically ask for confirmation that the answer is indeed YES, I agree.
Non-Verbal Communication
Body Language is extremely important in The Thai culture. Below are some of the common gestures to consider when interacting with the Thai people.
Personal Space
When in close proximity, avoid direct contact. Invasion of personal space is thought to be highly disrespectful. Be extra wary of elders, monks, and teachers, as these people are considered on the top of the hierarchy and are thought to deserve more personal space than others.
Physical Contact
It is unacceptable to touch members of the opposite sex in public.
Never touch a person with your foot. The foot is seen as the least sacred part of the body
Women are prohibited from touching monks.
Gestures
Thai people translate body language to determine one’s mood rather than tone of voice as westerners often do. Smiling should be done in moderation. Excessive smiling indicates embarrassment. When speaking with someone, avoid vibrant hand gestures. These may be seen as an aggressive attack. However, having your hands in your pocket is considered rude.
Overall, Thai culture requires high self-awareness and paying close attention to others. Decipher content through focusing on what is implied rather than clearly stated. Always appear to calm and patient.
Thai culture is extremely indirect. The word “no” is rarely heard in business transactions and social encounters. The Thai people prefer you to imply or suggest your point rather than directly state it. Messages are often circular, as the main points of a presentation may not always be outlined in a linear fashion. Verbal communication traditions rely heavily on hierarchy and relationships. Formality is required when speaking to a boss or an elder, although not as important when conversing with a colleague, peer, or friend.
“Yes” does not always mean yes. Always double check that they meant yes. The Thai word for YES (I agree) is “Chai”’. However, the polite form “Khrap” (for men) or “Kha” (for women) is often also translation into YES. The YES in this case is best translated in a polite YES, I follow you. To avoid confusion, it is best to specifically ask for confirmation that the answer is indeed YES, I agree.
Non-Verbal Communication
Body Language is extremely important in The Thai culture. Below are some of the common gestures to consider when interacting with the Thai people.
Personal Space
When in close proximity, avoid direct contact. Invasion of personal space is thought to be highly disrespectful. Be extra wary of elders, monks, and teachers, as these people are considered on the top of the hierarchy and are thought to deserve more personal space than others.
Physical Contact
It is unacceptable to touch members of the opposite sex in public.
Never touch a person with your foot. The foot is seen as the least sacred part of the body
Women are prohibited from touching monks.
Gestures
Thai people translate body language to determine one’s mood rather than tone of voice as westerners often do. Smiling should be done in moderation. Excessive smiling indicates embarrassment. When speaking with someone, avoid vibrant hand gestures. These may be seen as an aggressive attack. However, having your hands in your pocket is considered rude.
Overall, Thai culture requires high self-awareness and paying close attention to others. Decipher content through focusing on what is implied rather than clearly stated. Always appear to calm and patient.